Accessibility support

Monthly accessibility support for teams that need accessibility advice, reviews, and guidance while they build, buy and manage digital services.

The most cost-effective way to improve accessibility is to build it in from the start. This is why it’s effective to have accessibility expertise on-tap.

Monthly support packages are perfect for organisations that need expert accessibility advice, but not a full-time accessibility specialist.

Ask about monthly support

How monthly support works

Agree on support hours: work out how often you need help, what your team is building, buying, or fixing, and what kind of advice will be useful.
Use the time as work comes up: send questions, designs, and code for review to ensure everything’s accessible.
Adjust when needed: support can stay minimal for occasional questions, or become more involved during larger projects.

What support can include

Helpdesk: get answers before a design, content, code, or procurement decision becomes expensive to undo.
Design and code reviews: check wireframes, prototypes, components, forms, keyboard support, screen reader behaviour, as things are being built.
Content and document advice: review web content, forms, documents, alt text, plain language, and publishing decisions.
Post-audit fixes: help developers and designers understand audit findings and implement fixes correctly.
Procurement advice: review supplier claims, accessibility evidence, tender questions, and product risks before you buy.
Quality assurance systems: get advice on implementing efficient accessibility testing processes into the development and design lifecycle.

How teams use monthly support

Product development support

For teams building a new website, app, service, or feature.

Get feedback on designs, prototypes, and code while there is still time to make changes.

Post-audit implementation support

For teams fixing accessibility issues after an audit.

Your team can get advice on issue solutions, to help ensure audits result in meaningful improvement.

Procurement support

For teams buying digital products, or working with vendors.

Get help when deciding what digital products to buy, to ensure they're accessible from the start.

Accessibility process support

For teams that want accessibility to become part of normal work.

Improve checklists, acceptance criteria, design system guidance, content practices, testing, and policies.

Why OpenAccess

Support is by Callum McMenamin, a disabled accessibility consultant with a computer science background and experience helping define NZ Government accessibility standards and measurement systems.

You get advice grounded in disabled people’s real experience, accessibility standards, and real digital delivery.

Good fit

Monthly support is a good fit if:

your team builds, manages, buys, or publishes digital products
you need expert accessibility advice, but not a full-time accessibility specialist
you want to catch problems early rather than wait for a formal audit
you have an audit and want help implementing fixes correctly
you want an ongoing collaboration with someone who understands accessibility, disability, standards, and delivery.

Ask about monthly support

To get started, reach out via email or book a call.

Contact OpenAccess